Delivery information and costs
All local deliverys in the Nottingham area within a 10 mile radius of our workshop NG5 1FD are free of charge.
Depending on the item(s) you purchase and the location to which the item(s) will be delivered, different shipping methods and costs are used.
Once we recieve your location address we will be able to quote your delivery costs. You may place an order online and we will reserve the item for you until shipping costs are calculated. Or send an email with your address and the item you wish to purchase and we will send you a quote.
At the moment, we only ship to UK Mainland.
If you have any questions, please don’t hesitate to contact us by email or by phone.
We will personally arrange delivery with you and you will be kept up to date via email or phone with your tracking and delivery information.
Delivery depends greatly on size of item and location distance. Usually 4 -10 days. We deliver mainly on business days but weekends can be arranged when possible. Business days are from Monday to Friday, excluding holidays. Any order placed after 12 P.M. will be processed the following business day. Due to a high volume period, your order may take longer than anticipated.
Payment information
We gladly accept bank transfer, cheque or cash on delivery. Items are dispatched once payment is received.
We do our best to provide accuracy in the pricing and other product information displayed on our website, but mistakes sometimes happen. In such cases, Stevenson & Soames expressly reserves the right not to honour pricing errors found on this website when accepting an online order. If an error occurs, we’ll let you know and cancel the order. Any authorized payments for that order will be immediately refunded. If you find an error once your order is delivered, please contact us.
We use your info to fulfil your order accurately and quickly and to improve your shopping experience. We respect your privacy and never share this information with anyone, except in connection with your order.
Orders and returns
Click on a Product Photo or Product Name to see more detailed information. To place your order, choose the specification you want and enter the quantity, and click ‘Add to Basket’.
Please enter the required information such as Delivery Address. Before clicking “Place Order”, please check your Order Details carefully. If you want to add a new Delivery Address, click ” Add a new address”. If you want to edit a current Delivery Address, click ‘Edit this address’. After confirming your Order, we will be in touch do discuss delivery options and costs if applicable. The order will be reserved for you at this stage.
Please note we will calculate your shipping cost once we have recieved your order with your delivery address. Alternativley you can send us you delivery address via email and we will calculate your delivery cost.
Go to Your Orders. Click Cancel Items. Note: Select the checkbox next to each item you wish to remove from the order. If you want to cancel the entire order, select all of the items. Click Cancel checked items when finished.
You can get in touch with us by sending an email to contact@stevensonandsoames.co.uk.
